Licensed Technicians

HEP PlumbingLicensed Technicians

Licensed Technicians | Water Purification | Plumbing | Altamont

When Altamont homes and businesses need crystal-clear water, they choose HEP’s licensed plumbing technicians. We pair decades of pipe-fitting know-how with state-of-the-art testing to pinpoint the exact impurities affecting your taps, then design tailored filtration and softening solutions that fit your flow rate, budget, and space. From seamless installation to courteous clean-up, we treat your property as carefully as our own—so the only thing you’ll notice is the taste of fresh, healthy water.

Our ongoing maintenance programs keep every valve, membrane, and cartridge performing at its peak, giving you peace of mind long after the job is finished. Whether you’re upgrading an existing system or starting from scratch, trust HEP to deliver reliable water purification that safeguards your family, your fixtures, and your future.

FAQs

What types of water purification systems do your licensed plumbers install in Altamont?

Our team is trained to install a full range of purification technologies, including whole-house carbon filtration, under-sink reverse-osmosis (RO) units, ultraviolet (UV) disinfection lamps, water softeners, and combination systems that integrate softening with filtration. We assess your incoming water quality and recommend the option—or mix of options—that will remove the specific contaminants found in Altamont’s municipal or well water supply.

How can I tell which water purification solution is best for my home?

Start with a water quality test. We offer complimentary on-site sampling and send the results to a state-certified lab to identify hardness, chlorine, iron, sulfur, bacteria, PFAS, and other potential issues. Once we have those numbers, our licensed technician explains the findings in plain language and presents at least two system choices, outlining their performance, maintenance needs, and cost of ownership so you can make an informed decision.

Are your technicians licensed and certified to work on water purification equipment?

Yes. Every plumber on our staff holds a current New York State plumbing license and undergoes manufacturer-specific training for the brands we carry, including NSF/ANSI certification courses. We are also insured and follow all local Altamont building codes, which means permits, backflow prevention, and electrical connections are handled safely and legally.

How often do I need to service my water purification system or change filters?

Service intervals depend on the technology and your water usage. As a rule of thumb, carbon block filters last 6-12 months, RO membranes 2-3 years, UV lamps 12 months, and water softener resin beds 10-15 years with regular salt replenishment. We tag each unit with the replacement schedule and offer an affordable annual maintenance plan that includes filter swaps, sanitization, lamp replacement, and a performance check to keep your warranty valid.

Can a purification system solve Altamont’s hard water and mineral staining problems?

Absolutely. Many Altamont homes experience hardness levels above 7 grains per gallon, which leads to scale buildup on fixtures and inside appliances. A demand-initiated water softener exchanges calcium and magnesium ions for sodium or potassium, eliminating scale and extending appliance life. For customers who also want drinking-water filtration, we can install a dual-tank softener followed by a carbon or RO system so you get both soft and clean water.

What should I expect in terms of cost and installation timeline?

Pricing varies by system size and complexity. Point-of-use RO units start around $700 installed, while whole-house multi-stage systems range from $2,500 to $4,500. After the initial water test and site survey, we provide a written quote good for 30 days. Once you approve, most under-sink installations take 2–3 hours and whole-house setups 4–6 hours, including plumbing tie-ins and pressure testing. We schedule at your convenience and leave your home as clean as we found it.

HEP Plumbing
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(423) 228-7696