Workmanship Warranties
Workmanship Warranties | Tankless Water Heater Install | Plumbing | Altamont
Enjoy endless hot water and total peace of mind with HEP’s unmatched workmanship warranties for every tankless water heater install we perform in Altamont. Our licensed, background-checked plumbers arrive on time, protect your home with drop cloths and shoe covers, and handle everything from precision gas-line sizing to final performance testing. If a craftsmanship issue ever crops up, we return promptly—no service fee, no questions asked—so you can keep enjoying lower utility bills and a compact, reliable system without the hassle.
From the first phone call to the final quality check, you’ll feel why Altamont neighbors trust HEP. We stand behind our work for years, providing clear communication, transparent pricing, and 24/7 emergency support long after the installation day. Ready to upgrade? Schedule your tankless water heater install with HEP and experience guaranteed comfort that never runs out.
FAQs
What does your workmanship warranty cover for a tankless water heater installation in Altamont?
Our workmanship warranty guarantees that every aspect of our labor—mounting the unit, gas and water line connections, venting, condensate disposal, and electrical work—meets or exceeds local Altamont plumbing and mechanical codes. If a leak, improper connection, venting fault, or any other installation-related issue arises because of our work, we will correct it at no cost to you for the full term of the warranty.
How long is the workmanship warranty valid?
We provide a 2-year workmanship warranty on all tankless water heater installations in Altamont. This period starts on the date the installation is completed and signed off. During those 24 months, any service call related to installation quality is 100 % covered—no trip, diagnostic, or labor fees.
Does the workmanship warranty cover the water heater parts themselves?
The workmanship warranty applies only to the labor portion of your project. Parts and components are covered separately by the manufacturer’s warranty, which for most major tankless brands ranges from 5 to 15 years on the heat exchanger and 1 to 5 years on other parts. If a covered part fails, we will handle the paperwork with the manufacturer; our labor to replace the part is still free for the first 2 years under the workmanship warranty.
What is excluded from the workmanship warranty?
Damage caused by misuse, lack of maintenance (for example, not performing the recommended annual descaling in Altamont’s moderately hard water), freeze damage, power surges, flooding, or alterations made by anyone other than our licensed plumbers is not covered. Operational issues stemming from gas, water, or electrical supply problems that are outside the scope of our installation are also excluded.
How do I request service under the workmanship warranty?
Simply call our Altamont office or submit a service request through our website. We’ll schedule a technician within 48 hours—often the same day. Have your installation date or invoice number ready so we can verify coverage. A licensed plumber will diagnose and correct any workmanship-related issue at no charge.
Is the workmanship warranty transferable if I sell my home in Altamont?
Yes. If you sell your property within the 2-year warranty window, the remaining term automatically transfers to the new homeowner at no cost. Just provide the buyer with your original installation invoice and notify our office of the ownership change so we can update our records.