- HEP Plumbing
- Live Video Inspections

Live Video Inspections
Live Video Inspections | Main Line Issues | Plumbing | Altamont
When strange gurgles echo through your Altamont home or wastewater backs up without warning, HEP’s live video inspections cut straight to the truth. Our licensed plumbers send high-resolution cameras deep into your drain system, revealing cracked pipes, invading tree roots, and other stubborn main line issues in real time. You’ll watch the feed with us on-site or remotely, seeing exactly what’s wrong and where, so there’s no guesswork, no unnecessary digging, and no surprise charges.
Armed with crystal-clear footage, we walk you through precise repair options—whether that means trenchless pipe lining, targeted excavation, or a simple jet cleaning—so you can approve a solution that fits both your timeline and your budget. Get answers today, avoid bigger headaches tomorrow, and keep Altamont’s water running clean with HEP’s fast, transparent video inspections.
FAQs
What is a live video inspection of a plumbing main line?
A live video inspection uses a high-resolution, waterproof camera that is fed through an accessible clean-out or drain opening to travel the full length of your home’s main sewer line. The technician watches the footage in real time on a monitor, records the session, and can pause or rewind to examine any area of concern. This non-invasive method allows us to see the exact condition of the pipe from the inside without excavating your yard, driveway, or basement floor.
Why are live video inspections especially useful for Altamont homeowners?
Many Altamont properties were built before PVC became standard, so clay or cast-iron sewer pipes—both prone to cracking, scaling, and root intrusion—are common. Our region’s freeze–thaw cycles and high groundwater table also accelerate pipe joint movement and corrosion. A live video inspection lets you confirm the health of these older mains before small leaks turn into costly backups or sinkholes, and it provides documented proof for insurance or real-estate transactions that the line has been professionally evaluated.
What problems can a live video inspection detect in the main line?
• Tree-root intrusion or vegetation pressing on joints • Cracked, offset, or collapsed pipe sections • Grease, scale, or sludge build-ups that restrict flow • Bellied (sagging) pipes that hold standing water • Foreign objects lodged in the line • Improperly installed fittings or illegal connections • Evidence of rodent activity or punctures By pinpointing the exact location and nature of the problem, we can recommend targeted repairs—such as hydro-jetting, spot lining, or a short pipe replacement—instead of guessing and excavating blindly.
What should I expect during the inspection visit?
1. Appointment confirmation: You’ll receive a 30-minute arrival window. 2. Site prep: We locate and expose the clean-out; if none exists, we may remove a readily accessible toilet. 3. Camera run: The technician inserts the camera and advances it slowly while you watch the live feed. 4. Findings review: We explain discoveries on the spot, answer questions, and mark any defect locations on the ground surface with biodegradable paint. 5. Digital report: Within hours you receive an emailed video link, still photos, and a written summary suitable for your records or real-estate disclosures. The whole visit typically takes 60–90 minutes for an average 75–100 ft residential line.
Will the inspection require digging or disrupt my landscaping?
In nearly every case, no. The camera is inserted through an existing clean-out or a removed toilet flange, so your lawn, driveway, and flowerbeds remain untouched. Only if the clean-out is buried under soil or debris do we perform minimal hand-digging—usually no larger than a 12-inch square—to expose the cap. If a major defect is found that needs repair, we will discuss trenchless options first to minimize excavation.
How much does a live video inspection cost in Altamont and do I need a permit?
For single-family homes inside the Altamont city limits, our flat rate is $249, which includes the camera run, narrated video recording, digital report, and locating services up to one hour. Additional lines or extended locating are billed at $50 per 15 minutes. Permits are NOT required for diagnostic camera work alone; however, if the inspection reveals a repair that involves excavation or pipe replacement, we will pull the appropriate plumbing permit from the Altamont Building Department and coordinate inspections with city officials on your behalf.