- HEP Plumbing
- Routine Maintenance

Routine Maintenance
Routine Maintenance | Plumbing | Alcoa
From seasonal check-ups to proactive leak detection, HEP keeps Alcoa homes running smoothly with meticulous routine maintenance services. Our licensed technicians arrive on time, respect your space, and use state-of-the-art tools to spot tiny issues before they become soaked drywall or skyrocketing water bills. You’ll get clear explanations, upfront pricing, and the peace of mind that comes from a team that’s been trusted in Blount County for decades.
Choose ongoing care instead of emergency chaos. We flush water heaters for peak efficiency, inspect supply lines, test water pressure, and fine-tune every valve in your plumbing system so you can focus on living, not leaking. Call today to set up a maintenance plan tailored to your home, and feel confident that HEP has your pipes, fixtures, and future all flowing in the right direction.
FAQs
What services are included in your routine plumbing maintenance visits for Alcoa homeowners?
Our routine maintenance package is designed to catch small issues before they become emergencies. A typical visit includes: • Whole-home leak inspection (fixtures, visible pipes, shut-off valves). • Flushing and safety testing of the water heater to remove Alcoa’s mineral sediment. • Drain flow check and on-the-spot clearing of minor clogs in kitchens, baths, and laundry lines. • Water-pressure test and adjustment of pressure-reducing valve if needed. • Dye testing of toilets to detect silent leaks that waste water. • Visual camera scope of the main sewer cleanout (up to 30 ft) for roots, cracks, or grease buildup. • Tightening of loose supply lines, faucet handles, and garbage-disposal hardware. • Written report with photos and prioritized repair recommendations.
How often should I schedule preventive plumbing maintenance in Alcoa?
Most homes benefit from an annual visit, but Alcoa’s warm, humid climate and moderately hard water make twice-a-year service a smart choice if you have an older home, large household, or mature trees near your sewer line. Seasonal checkups—early spring and early fall—keep systems ready for heavy summer water use and winter freeze risks. If you own a tankless water heater or well system, follow the manufacturer’s guidelines, which usually recommend maintenance every 6 to 12 months.
Why is flushing my water heater every year so important here?
Alcoa’s municipal water contains calcium and magnesium that settle as scale inside both tank and tankless water heaters. Sediment acts like insulation, forcing the burner or heating elements to work harder, which: • Raises your energy bill by up to 15 %. • Shortens the life of the tank lining and heating elements. • Increases the risk of rumbling noises, pressure-relief valve leaks, and sudden tank failure. Our maintenance flush removes this buildup, checks the anode rod, tests safety controls, and resets the thermostat to the optimal 120 °F setting.
Can routine maintenance really lower my monthly water bill?
Yes. The EPA estimates that one dripping faucet can waste more than 3,000 gallons per year. During maintenance we repair or recommend fixes for small leaks, adjust water pressure to the 55–60 psi sweet spot, and install high-efficiency aerators when requested. Customers typically see a 5 to 10 % reduction in water usage after the first visit. Preventing clogs and backups also avoids costly emergency calls and property damage.
Will your plumbers inspect my sewer line during a maintenance appointment?
Absolutely. Each routine service includes a complimentary camera inspection of the accessible main cleanout up to 30 feet. This let us spot early signs of root intrusion, offset joints, or grease accumulation common in Alcoa’s older clay and cast-iron lines. If we find a concern, we’ll provide video footage and options ranging from hydro-jetting to trenchless spot repair—so you can address issues proactively rather than during a messy backup.
Do you offer any warranty or service plan with preventive maintenance?
Yes. All maintenance work is backed by a 1-year labor warranty. In addition, Alcoa customers can join our Comfort Guard Plan. For a low monthly fee you receive: • Two full plumbing tune-ups per year. • Priority scheduling and waived standard trip charges. • 10 % discount on any recommended repairs. • Transferable coverage if you sell your home. • Access to 24/7 emergency response at member-only rates. The plan pays for itself with the energy savings and extended equipment life it delivers.