- HEP Plumbing
- Licensed Plumbers

Licensed Plumbers
Licensed Plumbers | Plumbing | Alcoa
When a pipe bursts at midnight or a slow drip keeps you awake, HEP’s licensed plumbers arrive with everything needed to turn chaos into comfort. From historic cottages near Springbrook Park to new builds along Louisville Road, our crew knows Alcoa’s waterlines inside and out. Friendly voices answer the phone 24/7, and background-checked technicians roll up in fully stocked vans—so most repairs, replacements, and upgrades happen on the very first visit. If it involves plumbing, we’ve solved it with craftsmanship backed by iron-clad warranties.
Homeowners and businesses trust HEP because we treat every job like it’s our own sink or shower. Expect upfront pricing, clear explanations, and spotless clean-ups that leave your space looking better than we found it. Ready for worry-free water flow? Call, click, or wave us down on Alcoa Highway, and discover why neighbors say “Happy, Everything’s Perfect” starts with HEP’s unbeatable plumbing service.
FAQs
What plumbing services do you provide in Alcoa?
Our licensed plumbers handle a full range of residential and light-commercial services in Alcoa, including leak detection and repair, water-heater installation and maintenance, drain cleaning, sewer line inspection and replacement, fixture upgrades, garbage disposal repair, backflow prevention, and complete bathroom or kitchen remodel plumbing.
Are your plumbers fully licensed and insured in Tennessee?
Yes. Every technician we send to your home or business holds a current Tennessee journeyman or master plumber license, carries the required state and local permits, and is covered by comprehensive liability and workers’ compensation insurance for your protection.
Do you offer 24/7 emergency plumbing service in Alcoa?
Absolutely. Burst pipes, sewer backups, and major leaks don’t keep business hours, so neither do we. Our emergency response team is on call 24 hours a day, 365 days a year, with a stocked service van ready to resolve urgent plumbing issues anywhere in the Alcoa area.
How do I schedule an appointment, and what is your service window?
You can book online, call our local Alcoa office, or use our mobile app. We offer same-day appointments when available and provide two-hour arrival windows with a call or text 30 minutes before we arrive so you don’t have to wait around all day.
Do you provide upfront pricing and free estimates?
Yes. After diagnosing the issue on site, your plumber will present clear, flat-rate options before any work begins. There are no hidden fees, and most standard estimates in Alcoa are free. For larger projects such as re-piping or water-heater replacement, we also provide written quotes you can review at your convenience.
Is your work guaranteed?
We stand behind every job with a 100% satisfaction guarantee. Labor is covered for a minimum of one year, and many parts, fixtures, and water heaters come with manufacturer warranties of five years or more. If a problem arises within the guarantee period, we repair it at no additional cost.