- HEP Plumbing
- Lower Utility Bills

Lower Utility Bills
Lower Utility Bills | Tankless Water Heater Install | Plumbing | Alcoa
Imagine stepping into a shower that never runs cold while watching your monthly energy costs shrink—HEP makes that possible with expert tankless water heater install services right here in Alcoa. Our licensed plumbers swap out bulky, outdated tanks for sleek, high-efficiency units that heat water on demand, so you only pay for what you actually use. Fewer standby losses mean lower utility bills, extra space in your home, and an endless stream of comfort for your family.
From the first call to the final test run, we keep the process hassle-free: transparent pricing, punctual arrivals, and a clean workspace when we leave. Whether you’re retrofitting an older property or choosing smart upgrades for new construction, HEP’s local team delivers reliable workmanship backed by friendly, small-town service—because we live and work in Alcoa, too. Take control of your hot-water needs today and feel the savings every month.
FAQs
How will switching to a tankless water heater actually lower my utility bills in Alcoa?
Traditional tanks keep 40–80 gallons of water hot 24⁄7, so you pay to re-heat it every time it cools down. A tankless model fires up only when a faucet is opened, eliminating this "stand-by" loss. Because East Tennessee’s incoming ground-water temperature averages 55 °F, a high-efficiency ( ≥ 0.95 UEF ) tankless unit can cut water-heating energy use by 30-50 %. Homeowners in Alcoa typically see annual savings of $80–$150 on natural-gas bills and up to $200 on electric bills, depending on usage.
What size tankless unit does my Alcoa home need?
Sizing is based on flow rate (gallons per minute) and the temperature rise required. We add up the fixtures you might run at once—e.g., shower (2.5 gpm) + dishwasher (1.5 gpm) + sink (1.0 gpm) = 5 gpm. With a 55 °F groundwater temperature and a 60 °F desired rise, you’d need a unit that delivers 5 gpm at a 60 °F rise—typically a 160–180 k BTU gas model or a 24–27 kW electric model. During our free in-home estimate we measure actual flow rates, check gas line/amp capacity, and recommend the exact unit so you never run out of hot water.
Should I choose a gas or electric tankless water heater?
• Natural gas/propane: Higher flow (up to 11 gpm), ideal for 2-plus-bath homes. Requires ¾-inch gas line, stainless-steel venting, and condensate drain but usually delivers the lowest operating cost in Alcoa where natural-gas rates average $1.15 / therm. • Electric: Compact, no venting, 99 % efficient, great for condos or point-of-use installs. Needs 100–120 amps of dedicated breaker space; older panels often need an upgrade. We’ll evaluate utility rates, available panel capacity, and venting options to help you decide which offers the best lifetime savings.
How long does installation take and will I be without hot water?
Most straightforward replacements are completed in one 4–6 hour visit: we drain and remove the old tank, mount the new unit, run gas or electrical upgrades, install venting, connect water lines with isolation valves, and flush the system. Complex retrofits (running a new gas line, relocating the heater, or upgrading the breaker panel) can take a full day. You’ll be without hot water only during the actual switchover—usually less than two hours. All work is performed by our licensed, insured plumbers and inspected by the City of Alcoa when required.
Are rebates or tax incentives available for tankless water heaters in Alcoa?
Yes. As of 2024 you can claim a 30 % federal tax credit (up to $600) on ENERGY STAR–certified gas or electric tankless heaters under the Inflation Reduction Act. Alcoa Utilities customers may qualify for a $150 bill credit on gas models ≥ 0.90 UEF, and TVA’s EnergyRight program periodically offers $50–$100 rebates for high-efficiency water-heating upgrades. We give you all necessary documentation and even submit the rebate forms on your behalf so you get every available dollar back.
What maintenance is required to keep my new unit efficient and under warranty?
Tankless systems need an annual 45-minute service: 1) isolate the unit, 2) flush the heat exchanger with 4 gal of white vinegar to remove scale, 3) clean the inlet filter, and 4) inspect the burner or heating elements. Hard-water areas (above 10 grains/gal) should add a scale-reduction filter or softener; otherwise efficiency drops and warranties can be voided. We offer a low-cost annual maintenance plan that includes descaling, full safety check, and software updates so your unit runs like new for 20+ years.