- HEP Plumbing
- In-line Camera

In-line Camera
In-line Camera | Main Line Issues | Plumbing | Alcoa
HEP’s in-line camera plumbing service in Alcoa lets you see exactly what’s happening beneath your lawn and foundation—no guesswork, no unnecessary digging. Our high-resolution cameras snake through your sewer and water lines, instantly revealing cracks, roots, corrosion, or debris so we can target repairs with surgical precision. Homeowners love the immediate video feed; property managers appreciate the detailed digital report; everyone benefits from faster fixes, minimized mess, and lower costs.
Whether you’re dealing with slow drains, recurring backups, or unexplained soggy spots in the yard, our technicians zero in on main line issues and show you the proof in real time. Schedule an appointment today and turn that hidden plumbing problem into a clear, actionable plan before it escalates.
FAQs
What is an in-line camera inspection and how does it help diagnose main line issues?
An in-line (or sewer) camera inspection involves inserting a waterproof, high-resolution camera on a flexible cable through your home’s clean-out or a plumbing fixture so we can view the inside of the main sewer line in real time. The live video feed shows the pipe’s condition, depth, and exact location of any defects. This technology eliminates guesswork, allowing us to pinpoint problems like root intrusion, cracks, or blockages without digging, saving time and money on unnecessary excavation.
When should Alcoa homeowners schedule a sewer camera inspection?
You should book an in-line camera inspection if you experience repeated drain clogs, unexplained sewer odors, gurgling sounds, slow drainage in multiple fixtures, or a sudden spike in water bills. It’s also wise to order one before buying or selling a property, after major storms or flooding events common in Blount County, or before renovating bathrooms or kitchens so you know the condition of the main line that will serve new plumbing fixtures.
What kinds of main line problems can the camera detect?
Our HD cameras can identify a wide range of issues, including tree-root intrusion, offset pipe joints, bellied (sagging) sections, cracks, holes, corrosion, grease buildup, foreign objects, collapsed or broken pipe segments, and illegal or cross-connected lines. We also measure pipe diameter and slope, so we can tell if the line has inadequate fall that may lead to chronic backups.
Will a camera inspection damage my yard or plumbing system?
No. The procedure is non-invasive. We access the line through an existing clean-out or a small access point on the plumbing stack. The camera is slim and flexible, so it won’t harm the pipe interior. Because we see problems in real time, we only excavate—or recommend trenchless repairs—where absolutely necessary, preserving landscaping, driveways, and sidewalks.
What happens after you find a problem with the camera?
You receive a digital video file and a detailed written report with time-stamped images showing every issue and its exact location and depth. Our licensed technicians explain each finding and present repair options, which may include hydro-jetting, spot repair, pipe liner installation, or full replacement. We can mark the ground surface so you know precisely where any excavation—or trenchless access point—would occur. You’re free to seek a second opinion; the video belongs to you.
How much does a main line camera inspection cost in Alcoa, and is it covered by insurance?
For most single-family homes in Alcoa, our flat-rate camera inspection fee ranges from $195 to $275, depending on pipe length and accessibility. If we perform the inspection as part of a larger service (such as hydro-jetting or repair), we often waive or discount the fee. Standard homeowners insurance typically doesn’t cover routine inspections, but if we find a covered peril—like a break caused by tree roots or ground movement—your insurer may reimburse part of the repair cost. We provide written estimates you can submit to your carrier, and we’re happy to assist with documentation.