- HEP Plumbing
- Licensed Technicians

Licensed Technicians
Licensed Technicians | Garbage Disposal Repair | Plumbing | Alcoa
When your kitchen sink suddenly grinds to a halt, you don’t have time to wonder who you can trust—HEP’s licensed technicians are already on the way. Our team lives and works right here in Alcoa, so we understand the unique demands local homes place on their disposals. We arrive with fully stocked trucks, advanced diagnostic tools, and the know-how to solve everything from stubborn jams to mysterious leaks. With transparent pricing and courteous service, we’ll have your system humming again before the dinner dishes stack up.
Choose HEP for reliable garbage disposal repair and enjoy the peace of mind that comes from certified craftsmanship backed by decades of experience. We protect your kitchen, respect your schedule, and guarantee our work—because in Alcoa, neighbors look out for one another. Call or click today and let us put the grind back where it belongs: in your disposal, not your daily routine.
FAQs
How can I tell whether my garbage disposal actually needs professional repair?
Common warning signs include a humming sound without grinding, frequent resets, leaking from the bottom or side, foul odors that won’t go away after cleaning, water backing up into the sink, or the unit tripping the circuit breaker. If you have tried the basic troubleshooting steps—pressing the reset button, checking for visible obstructions with the power off, and running cold water—yet the problem persists, it is time to call a licensed plumber. Continuing to run a faulty disposal can burn out the motor or damage your drain lines, leading to more expensive repairs.
Are your plumbing technicians licensed and insured to work in Alcoa, TN?
Yes. Every technician who visits your home holds an active State of Tennessee Journeyman or Master Plumbing License, carries full liability and workers’ compensation insurance, and completes annual continuing-education courses on the latest codes and disposal technologies. Our team also undergoes background checks and drug screening, so you can feel confident letting us work in your kitchen.
What brands and models of garbage disposals can you service or repair?
We stock genuine parts for, and regularly repair, all major manufacturers, including InSinkErator, Waste King, Moen, KitchenAid, GE, Whirlpool, and Frigidaire. Whether you have a 1⁄3-horsepower economy model or a 1-horsepower continuous-feed professional unit, we can source replacement seals, splash guards, flywheels, and motors. If your disposal is an older or discontinued model, we can usually retrofit compatible parts or recommend an equivalent replacement.
Can you provide same-day service for a jammed or clogged disposal in the Alcoa area?
In most cases, yes. Because we are based in Blount County, our dispatch time within the Alcoa city limits is typically under 60 minutes. Our service trucks carry specialized wrenches, Allen keys, augers, electrical testers, replacement gaskets, and even complete disposal units. About 85 percent of repairs are finished during the first visit. For after-hours emergencies we offer 24⁄7 service with no extra weekend surcharges.
How much does a typical garbage disposal repair cost?
Most repairs in the Alcoa market fall between $125 and $250, including parts and labor. Minor fixes such as freeing a jammed impeller or replacing a splash guard are on the lower end, while motor-replacement or severe leak repairs are on the higher end. We charge a flat $50 diagnostic fee that is credited toward the job if you proceed with the repair. You will receive a written, upfront estimate before any work begins—no hidden charges or trip fees within a 20-mile radius of Alcoa.
Is it better to repair or replace a malfunctioning garbage disposal?
If your unit is less than eight years old, has not suffered motor burn-out, and the repair cost is under half the price of a new unit, repair is usually the most economical choice. However, if the disposal is older, rusted, repeatedly jamming, or leaking from the motor housing (not just a loose flange), replacement makes more sense. Newer disposals are quieter, more energy-efficient, and come with longer warranties. During our evaluation we will outline both options, provide price comparisons, and help you decide based on your usage habits and budget.