- HEP Plumbing
- Certified Plumbers

Certified Plumbers
Certified Plumbers | Tankless Water Heater Install | Plumbing
When you invite HEP’s certified plumbers into your home, you’re choosing precision craftsmanship and worry-free comfort. Our specialists arrive with fully stocked trucks, ready to perform a seamless tankless water heater install that delivers endless hot water, lower energy bills, and valuable space savings. We evaluate your household’s needs, recommend the perfect unit, and handle every detail—from removing the old tank to calibrating the new system—so you can start enjoying consistent, on-demand warmth the same day.
Backed by years of training and a customer-first mindset, we stand behind our installations with transparent pricing, iron-clad warranties, and 24/7 emergency support. Whether you’re upgrading for energy efficiency or reclaiming closet space, trust HEP to provide clean workmanship, courteous service, and results that flow as smoothly as your new hot water.
FAQs
What are the main advantages of switching to a tankless water heater over a traditional storage-tank unit?
Tankless water heaters heat water on demand, which eliminates standby heat loss and can cut energy use by 20–40 %. They provide an endless supply of hot water, take up far less space, and typically last 18–20 years—about twice as long as a conventional tank. Many models offer higher efficiency ratings, qualify for utility or tax rebates, and feature digital controls for precise temperature settings.
How do I determine the correct size (flow rate and temperature rise) for my household?
Sizing a tankless unit involves calculating the total gallons per minute (GPM) you’ll need at peak demand and the “temperature rise” (the difference between incoming cold-water temperature and your desired hot-water set point). Add together the GPM of fixtures you may use simultaneously—e.g., shower (2.0 GPM) + kitchen sink (1.5 GPM) = 3.5 GPM. In our region, incoming water averages 50 °F, so for a 120 °F set point you need a 70 °F rise. A certified plumber will run these numbers, factor in gas or electric input capacity, and recommend a properly sized unit so you never run short on hot water.
What is involved in a professional tankless water heater installation and how long does it take?
Most residential installations are completed in one day. The process includes: (1) removing and safely disposing of your old tank, (2) installing mounting brackets or a platform for the new wall-hung unit, (3) upgrading gas lines or electrical circuits if needed to meet the higher BTU or amperage draw, (4) running stainless-steel or PVC venting for combustion air and exhaust, (5) adding an isolation valve kit for easy future maintenance, and (6) commissioning the heater and testing for leaks, proper flow, and temperature accuracy. Our licensed plumbers handle all steps and leave the workspace clean before departure.
Do I need special maintenance for a tankless system, and how often should it be serviced?
Yes. While tankless heaters require less day-to-day attention, they do need annual or bi-annual descaling (flushing) to remove mineral buildup, especially in hard-water areas. A service visit usually includes flushing with a food-grade vinegar solution, cleaning inlet screens, checking the heat exchanger, and updating firmware on electronic control boards. Regular maintenance keeps efficiency high, prevents error codes, and preserves your warranty—most manufacturers require documented service to honor parts coverage.
Are permits or code inspections required for installation in my area?
In most municipalities, yes. Replacing a water heater—tank or tankless—triggers plumbing and, if gas-fired, mechanical and sometimes electrical permits. Our certified plumbers handle the permit applications, schedule any mandatory city or county inspections, and ensure your new system meets the latest International Plumbing Code, gas line sizing tables, vent-clearance rules, and seismic bracing requirements. You receive documentation for insurance and future home resale records.
What is the typical cost of a tankless water heater install and when will I see savings?
Installed prices generally range from $3,000 to $4,500 for a whole-house gas unit, depending on capacity, venting complexity, and any gas-line or electrical upgrades. Electric point-of-use units can be less. Operating savings stem from lower standby losses and higher efficiency—often cutting water-heating energy bills by $80–$100 per year for an average family. With utility rebates (often $300–$600) and potential federal tax credits (up to 30 % of project cost, capped at $600 in 2024), many homeowners see a 5–7-year payback, after which the ongoing savings help offset replacement costs even further.