- HEP Plumbing
- Water Quality

Water Quality
Water Quality | Water Purification | Plumbing | Sewanee
Crystal-clear water shouldn’t be a luxury in Sewanee—it should be the standard. HEP’s licensed plumbers combine cutting-edge filtration technology with deep local expertise to target the iron, sediment, and organic contaminants common to our Plateau wells and municipal lines. From whole-home reverse osmosis systems to point-of-use filters and softeners, we design solutions that protect pipes, fixtures, and, most importantly, your family’s health.
When you call HEP, you’re choosing a neighbor who treats every home as part of the community’s lifeline. Our technicians test on-site, explain the results in plain language, and install equipment that’s easy to maintain and built to last. Experience hassle-free water purification, lower utility costs, and the refreshing taste of water the way nature intended—no chlorine smell, no metallic aftertaste, just confidence in every sip.
FAQs
What common water quality issues do homeowners face in Sewanee, TN?
In Sewanee, public water is generally safe, but its journey through aged municipal pipes and the area’s mineral-rich bedrock can introduce hardness (high calcium and magnesium), elevated iron or manganese, and occasional chlorine taste or odor. Homes on private wells may also encounter low pH, sediment, and bacterial contamination after heavy rains. A professional water test pinpoints which of these issues, if any, are present in your household supply.
Which water purification systems work best for typical Sewanee water problems?
Because hardness and mineral staining are the most frequent complaints, whole-house water softeners or conditioners are the first line of defense. For chlorine taste or sulfur-like odors, an activated carbon filter is highly effective. If testing reveals iron or manganese above 0.3 ppm, an iron reduction filter or air-injection oxidation unit is recommended. Reverse-osmosis (RO) units under the kitchen sink provide near-bottled-water quality for drinking and cooking by removing up to 99 % of dissolved solids, including lead and nitrates that may appear in well systems.
How do I know what’s in my water before choosing equipment?
Start with a certified laboratory test—either through the local utility’s annual Consumer Confidence Report (CCR) for municipal customers or a comprehensive in-home sample for well owners. Our plumbing team can collect samples and ship them to a state-accredited lab that screens for hardness, metals, pH, bacteria, and volatile organic compounds (VOCs). The results come with clear numeric values and health-based guidelines so we can match a purification system specifically to your water chemistry, avoiding over- or under-treatment.
How often do filters, softener resin, or RO membranes need service?
Filter life depends on water usage and contaminant levels, but these are good Sewanee-area averages: • Sediment/carbon pre-filters: 6-12 months • Whole-house carbon media: 3-5 years • Water softener salt refill: every 4-6 weeks; resin lasts 10-15 years • Iron filter media: 4-7 years • RO membrane: 2-3 years, with pre-filters changed annually Regular maintenance ensures consistent water quality, prevents bacterial growth, and keeps warranties valid. We offer reminder programs and affordable service plans so you never miss a changeout.
Will a whole-house purification system improve taste and odor as well as protect plumbing?
Yes. Softening and carbon filtration remove the minerals and disinfectant by-products that cause metallic or chlorine tastes, while iron/sulfur systems eliminate rotten-egg odors. At the same time, scale-forming calcium is reduced, extending the life of water heaters, fixtures, and appliances and lowering energy costs by keeping heating elements free of buildup. Many homeowners notice brighter laundry, smoother hair, and spotless dishes within days of installation.
Are water purification systems environmentally friendly compared to buying bottled water?
Absolutely. Producing a single plastic water bottle typically uses three times the water it holds and significant fossil fuel for packaging and transport. A household reverse-osmosis system costs about 2–5 cents per gallon of purified water and eliminates thousands of plastic bottles per year. Whole-house equipment also reduces cleaning-chemical usage because soft water lathers more efficiently. When media or filters are replaced, most components (carbon, polypropylene, stainless RO housings) are recyclable, making in-home purification the greener long-term choice.