- HEP Plumbing
- Reverse-osmosis Drinking

Reverse-osmosis Drinking
Reverse-osmosis Drinking | Water Purification | Plumbing | Pioneer
Imagine filling your glass straight from a tap that delivers the same crisp, refreshing taste youâd expect from premium bottled waterâonly without the plastic waste or the price tag. HEPâs reverse-osmosis system works at a microscopic level, stripping away dissolved solids, chlorine, heavy metals and countless unseen contaminants while preserving the minerals your body actually wants. The result is pristine water that elevates every sip, brew and recipe, all from an ultra-compact unit that tucks neatly beneath your Pioneer sink.
Built for busy households, this solution monitors its own filter life, alerts you when maintenance is due, and maximizes efficiency by reclaiming up to 70 % of reject water for secondary use. With tool-free cartridge changes and a robust stainless-steel manifold, youâll enjoy years of worry-free operation and lower utility billsâall while joining thousands of Pioneer homeowners who have turned everyday hydration into an act of sustainable water purification.
FAQs
How does a Pioneer reverse-osmosis (RO) drinking water system work?
A Pioneer RO system forces tap water through a series of pre-filters and then a semi-permeable membrane that has microscopic pores (â0.0001 micron). Sediment and carbon cartridges first trap rust, silt, chlorine, and organic chemicals. The membrane then separates dissolved solids, allowing only pure HâO molecules to pass. The clean water is stored in a small pressurized tank and sent through a final carbon âpolishingâ filter just before the dedicated faucet, giving you fresh, great-tasting water on demand.
What contaminants will the Pioneer RO unit remove?
Independent laboratory tests show removal rates of up to 99 % for heavy metals (lead, arsenic, chromium), dissolved salts (TDS), fluoride, nitrates/nitrites, PFAS ("forever chemicals"), pesticides, herbicides, pharmaceuticals, chlorine/chloramine taste and odor, and many microorganisms such as Giardia and Cryptosporidium cysts. The result is water that meets or surpasses NSF/ANSI Standards 42, 53, and 58 for health and aesthetic quality.
How often do I need to replace the filters and membrane?
For average municipal water, sediment and carbon pre-filters should be replaced every 6â12 months to protect the membrane. The RO membrane typically lasts 24â36 months, while the post-carbon filter is changed annually. Hard or heavily contaminated well water may shorten these intervals. Pioneer systems include a color-changing indicator and/or TDS monitor so you know exactly when service is due.
Does an RO system waste a lot of water?
All RO units create a brine stream to carry rejected contaminants to drain. Traditional models use about 3 gallons of rinse water for every gallon of purified water. Pioneerâs high-efficiency series incorporates a permeate pump and low-waste membrane that can cut this ratio to 1:1 or better. Considering the average householdâs drinking-and-cooking needs, the cost of the rinse water is typically only a few dollars per yearâfar less than buying bottled water.
Will RO water be too acidic or remove healthy minerals?
Because the membrane strips away dissolved minerals, RO water has a slightly lower pH (â5â7) and low mineral content. This is not harmfulânearly all required minerals come from food, not water. If you prefer a neutral taste or want added calcium and magnesium, Pioneer offers an optional remineralization/alkaline filter that clips into the system and restores a balanced pH and trace minerals.
Can I connect the RO system to my refrigerator or ice maker?
Yes. Pioneer kits include a Âź-inch tee adapter that lets you run the purified water line to a fridge dispenser, ice maker, or coffee machine. Make sure the total tubing length does not exceed 20 feet and that your refrigerator âs internal filter is removed or bypassed to maintain flow. If you are unsure, a licensed plumber can complete the hookup in less than an hour.