Camera Inspections
Camera Inspections | Main Line Issues | Plumbing
When strange gurgles echo through your drains or water backs up without warning, the problem often hides deep inside the pipe network. HEP’s advanced camera inspections travel the length of your plumbing, streaming crystal-clear video to our technicians so they can pinpoint cracks, root invasions, or stubborn blockages in seconds. No guesswork, no unnecessary digging—just real-time answers that save you time, money, and mess.
Because the main sewer pipe is the backbone of your entire system, even small faults can escalate quickly into full-blown main line issues. By identifying trouble spots early, we give you the power to plan repairs before emergencies strike, extend the life of your pipes, and keep your home flowing smoothly. From the first look inside to the final fix, trust HEP to bring clarity underground and put control back in your hands.
FAQs
What is a sewer camera inspection and how does it work?
A sewer camera inspection is a non-invasive diagnostic service in which a high-resolution, waterproof camera is fed through the main sewer line. The camera is attached to a flexible rod and transmits real-time video to a monitor above ground. As the technician guides the camera, they can view the inside of the pipe, note its condition, and pinpoint the exact location and depth of any issues by using a built-in radio transmitter. This process eliminates guesswork, allowing plumbers to see precisely what’s going on without digging up your yard or flooring.
When should I consider a camera inspection for my main sewer line?
Schedule an inspection whenever you experience recurring drain backups, slow fixtures throughout the house, foul sewer odors, or after major storms that may have shifted the soil. It’s also highly recommended before purchasing a home, after large landscaping or construction projects near the sewer line, or if your property is more than 20–25 years old and the pipes have never been inspected. Early detection can prevent small issues from becoming costly emergencies.
What types of problems can a camera inspection identify in my main line?
The camera can reveal a wide range of defects, including root intrusion, pipe belly or sag, cracks, offset joints, corrosion, collapsed sections, grease buildup, and foreign objects lodged in the line. It can also verify the pipe material and diameter, confirm whether a blockage is partial or complete, and locate illegal connections or broken cleanouts. By seeing the exact nature of the problem, we can recommend the most effective repair or cleaning method.
Will a camera inspection damage my pipes or landscaping?
No. The process is minimally invasive and does not require digging or cutting. The camera is inserted through an existing cleanout or a small access point that we create in an inconspicuous location if necessary. Because the camera and rod are flexible and designed specifically for plumbing applications, they won’t scratch, crack, or otherwise harm your pipes.
How long does a typical main line camera inspection take and what should I expect during the appointment?
Most residential inspections take 45–90 minutes. The technician will locate the cleanout, run the camera from your home toward the city tap or septic tank, and verbally explain what they see on the monitor. If obstructions are present, they may recommend a quick mechanical or hydro-jet cleaning before continuing. You can watch the live feed, ask questions, and learn about your pipe’s condition as the inspection progresses.
What happens after the inspection? Will I receive a video or report?
Yes. After completing the inspection, we provide a detailed digital report that includes video footage or snapshots, a written summary of findings, the depth and location of any defects, and prioritized repair recommendations. If repairs or pipe lining are needed, we’ll supply transparent estimates and explain your options. Having this documentation helps with insurance claims, real-estate negotiations, and long-term maintenance planning.