- HEP Plumbing
- High-efficiency Models

High-efficiency Models
High-efficiency Models | Toilet Upgrades and Replacements | Plumbing | Jamestown
Imagine flushing away half your water bill while boosting bathroom comfort—HEP makes it possible. Our high-efficiency models in Jamestown combine powerful performance with cutting-edge water-saving technology, reducing consumption by up to 35% without sacrificing a clean, quiet flush. From sleek one-piece designs to ADA-compliant comfort heights, we stock options that suit every style and space, all backed by factory warranties and our own satisfaction guarantee.
Whether you’re remodeling an older home or tackling an unexpected leak, our licensed plumbers handle every step of your toilet upgrades and replacements. We remove the old unit, inspect your existing plumbing for hidden issues, and install your new high-efficiency model with precision—often in the same visit. Schedule today and see why Jamestown homeowners trust HEP for reliable service, transparent pricing, and bathrooms that look as smart as they perform.
FAQs
Why should I upgrade to a high-efficiency toilet instead of keeping my current unit?
Older toilets manufactured before 1994 typically use 3.5–7 gallons per flush (gpf). Current high-efficiency toilets (HETs) certified by the EPA WaterSense program use 1.28 gpf or less—up to 80 % less water. For a four-person Jamestown household that averages 20 flushes a day, that can translate into a yearly savings of 10,000–13,000 gallons of treated water, lowering both water and sewer bills while reducing the load on Jamestown’s wastewater treatment plant.
How much money will I actually save on my water bill with a high-efficiency model?
Jamestown’s 2024 residential water rate is about $5.55 per 1,000 gallons (including the sewer surcharge). Saving 10,000–13,000 gallons a year equals $55–$72 in utility costs. If you currently have two older toilets replaced with two WaterSense-labeled units, the savings can exceed $100 annually. Over the 20-year average life of the fixture, the upgrade can pay for itself two to three times.
Are there rebates or incentives available in Jamestown for installing high-efficiency toilets?
Yes. The Jamestown Board of Public Utilities (BPU) offers a $50 rebate per WaterSense-labeled toilet, up to two per household each calendar year, when you show proof of purchase and installation within the BPU service area. In addition, New York State’s EmPower+ program may cover the full cost of replacement for income-qualified homeowners. Our team completes and submits all rebate paperwork for you at no extra charge.
Will my existing plumbing need to be modified to fit a new high-efficiency toilet?
In most homes, no. High-efficiency toilets are designed to fit the standard 12-inch rough-in found in Jamestown homes. We remove the old flange bolts, inspect the closet flange, and install a new wax (or wax-free) seal. If your rough-in is 10 or 14 inches, or if the flange is cracked, we can install an offset flange or repair insert during the same visit. Supply line upgrades are recommended if the existing line is corroded or not code-compliant.
How long does a typical toilet replacement take and will my bathroom be out of service?
A straightforward replacement usually takes 60–90 minutes from shut-off to test flush. During that time, only the one bathroom fixture is out of service—your home’s water supply remains on except for a brief shut-off at the angle stop. If we discover subfloor damage or flange issues, the job can extend to 3–4 hours. We always protect flooring, haul away the old unit for recycling, and leave the area clean so your bathroom is usable immediately after we finish.
Do high-efficiency toilets clog more easily or require special maintenance?
Modern HETs use redesigned trapways and optimized siphon jets to clear waste with less water, so they perform as well as—or better than—old 3.5 gpf units. To keep yours in top shape, avoid using in-tank cleaners that can degrade seals, check the flapper every 2–3 years, and use only septic-safe paper. If you have hard water in parts of Jamestown, a quick vinegar soak of the rim holes once a year prevents mineral buildup. Routine maintenance is no more involved than with a standard toilet.