- HEP Plumbing
- Routine Maintenance

Routine Maintenance
Routine Maintenance | Plumbing | Collegedale
When a leaky faucet or sluggish drain threatens to disrupt your day in Collegedale, HEP’s seasoned technicians step in with fast, friendly service that keeps your home running smoothly. We specialize in proactive care—inspecting fixtures, flushing water heaters, clearing lines, and tightening every connection—so small issues never have the chance to become expensive emergencies. Homeowners love that we arrive on schedule, explain every step, and leave work areas spotless, all while offering upfront, no-surprise pricing.
Our routine maintenance program is designed to extend the life of your entire plumbing system, improve water efficiency, and protect your investment year-round. From historic bungalows near the university to newly built neighborhoods on the outskirts of town, HEP delivers trusted expertise right where you live, backed by a satisfaction guarantee that’s as solid as our workmanship.
FAQs
Why is routine plumbing maintenance important for my home in Collegedale?
Annual or semi-annual maintenance keeps your system running efficiently, prevents costly emergencies, and protects your property value. Collegedale’s municipal water is moderately hard, so scale can build up in pipes, water heaters, and fixtures faster than in other areas. Regular inspections let us flush sediment, spot small leaks before they become slab leaks, test water pressure, and verify backflow devices so you stay in compliance with Hamilton County regulations.
What services are included in your routine plumbing maintenance visit?
A standard visit lasts 60–90 minutes and covers: • Whole-home leak inspection (visible lines, valves, and appliance connections) • Water heater flush, anode rod check, and temperature/pressure‐relief valve test • Drain flow test and bio-enzymatic treatment of slow drains • Water pressure check and adjustment (ideal range 45–65 psi) • Dye-tablet toilet leak test and flapper adjustment/replacement if needed • Visual sewer line camera spot-check at outside clean-out • Inspection of exposed gas lines and emergency shut-off tags • Written report with photos, findings, and recommendations
How often should I schedule plumbing maintenance?
For most single-family homes in Collegedale we recommend once a year. Households with a large family, older galvanized or polybutylene piping, or a tankless water heater should schedule every six months. Businesses, rental properties, and homes on well systems may need quarterly service. We can tailor a calendar-based plan that meets your usage and warranty requirements.
Can routine maintenance really lower my water bills and prevent emergencies?
Yes. EPA studies show a single running toilet can waste up to 200 gallons a day. By catching silent leaks, adjusting pressure, and removing sediment that forces your water heater to work harder, customers typically see 5–15 % savings on their monthly utility bill. Our records also show that clients on a maintenance plan experience 60 % fewer after-hours emergency calls than those who wait for something to break.
Do you offer maintenance plans for Collegedale residents and what do they cost?
We offer three tiers: • Basic ($139/yr): One annual visit covering all checklist items, 10 % discount on repairs, and priority scheduling. • Plus ($229/yr): Two visits per year, free minor parts (supply lines, flappers, aerators), and no service call fee during business hours. • Premier ($329/yr): Quarterly visits, complimentary water heater elements/anode rod, free drain augering up to 30 ft, and 24/7 emergency labor at regular rates. Pricing is per residence; multi-unit and commercial plans are quoted individually.
What can I do between professional visits to maintain my plumbing?
Homeowners can extend the life of their plumbing by: • Pouring a kettle of hot water down bathroom drains once a month to reduce soap scum buildup. • Installing inexpensive mesh strainers in tub and laundry drains to catch hair and lint. • Testing toilet flappers with a few drops of food coloring in the tank—if color appears in the bowl within 10 minutes, the flapper needs replacing. • Setting water heater temperature to 120 °F to minimize scald risk and scale formation. • Locating and labeling the main shut-off valve so everyone in the home can turn water off quickly in an emergency. • Disconnecting outdoor hoses before the first hard freeze (usually late November) to prevent split faucets and pipes.