- HEP Plumbing
- Proactive Maintenance Plans

Proactive Maintenance Plans
Proactive Maintenance Plans | Commercial Plumbing | Plumbing | Philadelphia
Philadelphia never sleeps, and neither can the systems that keep its businesses running. HEP’s proactive maintenance plans are designed to safeguard your commercial plumbing from unexpected shutdowns, costly water damage, and compliance headaches. Our certified technicians perform routine inspections, precision cleanings, and performance testing that catch small issues before they turn into emergencies—so your tenants, customers, and staff experience nothing but uninterrupted flow.
With flexible scheduling, real-time digital reports, and priority 24/7 dispatch, you’ll gain the confidence that every pipe, valve, and fixture is operating at peak efficiency. From historic Center City buildings to cutting-edge biotech labs, HEP tailors each plan to your property’s age, usage patterns, and future expansion goals—helping you conserve water, lower utility bills, and extend equipment life without lifting a wrench.
FAQs
What is included in your proactive maintenance plan for commercial plumbing systems?
Our plans cover a full top-to-bottom assessment and tune-up of every critical plumbing component in your facility. Typical tasks include video inspection and hydro-jetting of drain and sewer lines, water-pressure testing, tracer-gas leak detection, water heater/fluid heater flushing and calibration, valve exercising, backflow preventer testing, fixture and flushometer rebuilds, sump/ejector pump checks, and a written condition report with repair recommendations. All work is performed by licensed Philadelphia journeymen plumbers and documented for your records.
How often will your technicians visit our facility under the maintenance plan?
The default schedule is quarterly, which balances cost with risk reduction for most commercial properties. High-use venues such as restaurants, health-care facilities, and multi-tenant high-rises may opt for monthly service, while low-occupancy offices can choose semi-annual visits. We confirm the ideal frequency after an initial site survey and can adjust it at any time if your business needs change.
What are the benefits of enrolling in a proactive plumbing maintenance program rather than calling for repairs only when there’s a problem?
Proactive maintenance significantly reduces the likelihood of disruptive leaks, blockages, and equipment failures. Clients typically see lower water and energy bills, longer service life from heaters and pumps, early detection of code violations, and fewer emergency service calls (which usually cost 2–5× more than scheduled visits). In many cases, the savings from a single prevented leak or avoided after-hours call out cover an entire year of plan fees.
Can the maintenance plan be customized to suit the unique needs and schedule of my commercial property in Philadelphia?
Absolutely. We design every plan after a free on-site assessment that factors in your building’s age, plumbing layout, hours of operation, and any industry-specific requirements (for example, healthcare water-quality standards or grease management for food service). Visits can be scheduled outside business hours, and you can add or remove services—such as Legionella testing, RPZ certification, or storm-water system maintenance—at any time.
Will proactive maintenance help my business comply with Philadelphia plumbing codes and regulations?
Yes. Our technicians follow the latest Philadelphia Plumbing Code, Pennsylvania DEP regulations, and relevant NFPA standards. Regular maintenance keeps backflow preventers, grease traps, cross-connection devices, and water heaters in code-compliant condition. We provide dated service stickers and digital reports you can present during city inspections or insurance audits.
How much does a proactive commercial plumbing maintenance plan cost and what factors influence the price?
Plans start around $199 per visit for small offices and range upward based on four primary factors: 1) building size and fixture count; 2) complexity of systems (e.g., booster pumps, multiple water heaters, or chemical treatment); 3) visit frequency; and 4) any add-on services such as 24/7 emergency response coverage. After the no-obligation site survey we supply a fixed annual quote, so you know the exact cost before enrolling.